Privacy policy

Last updated: May 30, 2026

AEGYZ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). AEGYZ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, payment confirmations, and related payment information.
  • Account information including usernames, passwords, preferences, and account settings.
  • Transaction information including products viewed, purchased, returned, exchanged, or canceled.
  • Communications with us including customer support inquiries and correspondence.
  • Device information including browser type, device type, IP address, and network information.
  • Usage information including how you interact with and navigate our website and Services.

Personal Information Sources

We may collect personal information:

  • Directly from you when you place an order, contact us, create an account, or otherwise interact with our Services.
  • Automatically through cookies and similar technologies when you use our website.
  • From service providers that support our business operations.
  • From business partners and other third parties where permitted by law.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use personal information to:

  • Process payments and fulfill orders.
  • Arrange shipping and delivery.
  • Manage returns and refunds.
  • Maintain customer accounts.
  • Improve website functionality and customer experience.
  • Provide product recommendations and personalized services.

Marketing and Advertising

We may use personal information to send marketing communications, promotional offers, newsletters, and advertisements related to our products and services.

Security and Fraud Prevention

We use information to:

  • Protect customer accounts.
  • Prevent fraud and unauthorized transactions.
  • Monitor website security.
  • Investigate suspicious activities.

Communicating With You

We use your information to:

  • Respond to inquiries.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Communicate regarding products, services, and policies.

Legal Reasons

We may process information to comply with legal obligations, enforce our policies, respond to lawful requests, and protect our rights and interests.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers who assist with payment processing, fulfillment, shipping, analytics, customer service, and website operations.
  • To marketing and advertising partners where permitted by law.
  • When required by law or legal process.
  • In connection with business transactions such as mergers, acquisitions, or restructuring.
  • To protect our business, customers, and legal rights.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

Information submitted through our store may be transferred to Shopify and its service providers, including providers located outside your country of residence.

For more information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy, content, or security practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so that we may delete such information.

Security and Retention of Information

We implement reasonable security measures designed to protect your personal information.

However, no system can guarantee complete security, and transmission of information over the internet is at your own risk.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including:

  • Right to Access
  • Right to Correct
  • Right to Delete
  • Right to Data Portability
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Withdraw Consent
  • Right to Manage Marketing Preferences

To exercise any of these rights, please contact us using the information below.

We may verify your identity before processing your request.

Complaints

If you have concerns regarding our handling of personal information, please contact us first so we can attempt to resolve the matter.

You may also have the right to lodge a complaint with the appropriate data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we implement appropriate safeguards to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with a revised "Last updated" date.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

AEGYZ LTD

46 Throwley Way

Sutton, Surrey, England, SM1 4AF

United Kingdom

Email: aegyz4503@gmail.com

Website: aegyz.myshopify.com

For the purposes of applicable data protection laws, AEGYZ LTD is the data controller of your personal information.